Anyone can reduce churn through analytics

    The last time you stopped supporting a business, how did you do it? Did you send in a ‘Dear John’ letter, explaining why you are upset and what they did wrong? Did you declare it across social media? Probably not. Chances are you did make your unhappiness known through some correspondence and online […]

Three analytics myths brokers still believe

    Analytics is only for big companies. Analytics won’t improve a broker’s system. Analytics is pointless because it just means collecting more data. These views are still prevalent among insurance professionals, particularly brokers. In an industry that already operates on customer data, why take the risk of using analytics at a high cost and […]

January’s top Salesforce, Riskonnect, Tableau and other blogs

    How is data helping Starbucks change its operations? What can advisers do to boost their networks on LinkedIn? And could you use a quotable quote or two? Our monthly selection of blogs from thryve’s partners Salesforce, Riskonnect and Tableau, as well as other interesting articles we come across, have all the answers. So […]

CDPs will make 2021 the year of customer-centricity

    Write down the phrase ‘customer data platform.’ If you’re not familiar with this concept yet, you will get to know it during 2021. Customer data platforms (CDPs) represent a critical step towards using data more effectively to manage customer needs within a company. In fact, not just needs but everything relating to your […]

2021’s trend predictions for Insurance and Financial Services

    2020 started on quite a high. Global insurance premiums topped $5 trillion, according to Accenture1, and financial services could afford to worry more about technological disruption than market turmoil. But as has been the case countless times in human history, a plague arrived and upset everything. Last year will go down as one […]

December’s top Salesforce, Riskonnect, Tableau and other blogs

    2020 is nearly over, but there is still much to be said about risk management, analytics and customer management. Do risk managers have the right tools to manage larger budgets and more visible responsibilities? What advice do business leaders offer to create data-centric companies? What is a Customer Data Profile, and why is […]

2020 – A Year For Modernization And Data

    By Neer Rama, Force Solutions Product Manager at thryve 2020 will go down in history for notorious reasons, most of which we’re very familiar with by now. But as I look across my blogs for the year, I can make the case that it’s also been a positive year in several aspects. The […]

Revisiting 2020: the IRM/GRC debate, and dealing with data

  By Riaan Bekker, Force Solutions Manager, thryve   As I take a look at my blogs for 2020, I’m struck with where I started. My first blog for the year looked at the opportunity in crisis, and yet it doesn’t contain the words’ COVID’ or ‘pandemic’ (Why crisis also means opportunity). That was just […]

November’s top Salesforce, Riskonnect, Tableau and other blogs

  We celebrate analytics in November throughout our blogs and our monthly blog recommendations: how to go about investing in analytics, and what data-driven scenario planning can mean for your company. Cybersecurity is also on the agenda since NIST released a guide on Cyber Security Risk Management. And we find out how Deloitte, in an […]