What will the ups and downs of 2021 be?
Welcome to thryve’s January newsletter. This month, we ponder what 2021 will bring, including risk management, as well as trends around financial services and customer-centricity:
- An interview with IRMSA’s Chief Risk Advisor
- What are customer data platforms (and why should you care)?
- The three technology trends impacting insurance and FSI companies
Looking back at 2020: a year of change, challenges, and lots of data
This month, we look at our blogs for the year and feature our monthly third-party blog roundup, covering topics such as:
- The risk manager’s new prominence and looming challenges
- How to change a company into a data-first enterprise
- Why ‘sense and respond’ risk management is the future
Analytics can change the world. It has to if we want to grow stronger
This month, we tackle questions around data analytics:
- Why the cloud is key to unlocking new insights from data.
- Where to start if you want to analyse customer data.
- What the important considerations are to form a data-first company.
It’s time to realise risk management’s new potential
Are we living in an increasingly volatile world? Many refer to this as VUCA, or volatility, uncertainty, complexity and ambiguity. It’s a famous phrase when talking about technology, but VUCA – which originated out of business sciences and military theory – has become a familiar tag to try and explain the impact of COVID-19. And we can certainly agree that we’re in a more VUCA world right now than a year ago.
Risk management is now on everyone’s radar
I’m not a technologist, and I share some of the scepticism many people place on technology. Not all of it – after all, thryve provides business technology solutions. But like many experienced business operators, I’m sceptical about blue-sky promises of transformation. There are always better ways for a business to run, but businesses have also survived quite well without those innovations. Yes, a computer is great for a company. But was it as great an investment in the early 1980s, when personal computers became available?
From cybercrime to regulations: the power of informed risk
My newsletter columns usually focus on a different perspective. But I want to welcome and celebrate a new addition to thryve’s services. This month we announced the inclusion of LexisNexis’ regulatory information services as part of our Riskonnect offering.
It’s time for a new risk paradigm
In April, renowned statistician Nassim Taleb chatted to New Yorker Magazine about the pandemic and his most famous invention, the ‘black swan.’ You are probably familiar with it, but suffice to say a black swan is a catastrophic and unforeseen event that is only very obvious after the fact. World War 1 was a black swan. But the COVID-19 pandemic is not.
Evaluating leadership as reality sets in
The word ‘unprecedented’ is often used to describe extraordinary events, but rarely applied in its most real sense. Usually what we call unprecedented had already happened before, just long enough ago to bypass our collective memories or in such a context that it seems to be a new event to us….
WHY ONLINE MEETINGS ARE THE BEST BAD THING TO HAPPEN TO BUSINESSES
It’s been interesting to see how we lament what we used to have in the business world. I’m specifically referring to meetings and conferences. These physical gatherings were sometimes welcome changes to the day and sometimes barriers to staying productive. For years, the business community has been kicking around the ball: are meetings too long? Are they productive? Can we do them in better ways?……..
CRISIS ISN’T OPPORTUNITY. BUT IT DOES OPEN THAT DOOR
The challenge with change is that it’s rarely big and bold. If we could see change coming from far away or find our way to the crest of the wave, then change would not be so hard to understand. But change exists in the small details, not in the big headlines.This also applies to priorities. We may have big outcomes in mind, but the priorities behind those notions are often specific. Growing a business is a lofty goal that is easy to summarise…..
MAY YOU LIVE IN INTERESTING TIMES
It’s not easy to appreciate the maxim: “May you live in interesting times.” Not until such times arrive and we have to reevaluate how we do things. It has become a little easy to be complacent in today’s world. A globalised playing field means we know what is happening everywhere and we benefit from the scale and variety of different regions. But while we enjoy the benefits of globalism, its risks have been harder to appreciate. If anything, globalism seemed to mitigate the worst of humanity’s actions. Even wars are absorbed into the system…….
FIRESTORMS, EPIDEMICS AND ESCALATING CONFLICTS
It is tempting to refer to the start of 2020 as biblical. Firestorms, epidemics and escalating conflicts – this is already shaping up to be the year of external risks. External risks have always influenced agendas, yet they are now becoming enormously prominent and impactful. Those risks are already hurting fragile situations. A clear example of this is Japan’s recession issues. The country recorded negative growth due to a sales tax it raised late last year……..
CHEERS TO A NEW YEAR AND ANOTHER CHANCE FOR US TO GET IT RIGHT.
Please enjoy the inaugural thryve New Shoots newsletter, kicking off 2020.
2019 has been a good year for thryve. We brought four interns onboard and subsequently hired all of them as full-time staff. These four youngsters show the drive and passion that South Africa has, and they are a great addition to the thryve family. We also expanded our operations into Canada. Neer Rama, our Force Solutions Product Manager, has established an office in Toronto, supported by our local teams. Yet there were challenges as well and, for many, 2019 didn’t match their expectations…..