Get back on the digital transformation trend and see real ROI fast

By Riaan Bekker,  Force Solutions Manager at thryve I have a confession to make. Until the pandemic arrived, some of the claims around digital technology remained vague. We could clearly see the results from successful transformations, but there was also still enough scepticism and unanswered questions to cause some doubt around digital transformation. After all, […]

Canadian insurance’s journey to customer-centricity

  By Neer Rama, Force Solutions Product Manager at thryve The insurance industry faces an important transformational challenge. I’ve touched on this in my previous article, where I explored some of the barriers that are keeping insurance incumbents from changing with the times. In that piece, I looked at how looming competition will exploit the […]

Know your customer, regardless of your business’ size

By Riaan Bekker, Force Solutions Manager, thryve Henry Ford once said that his customers could have any colour car they want, as long as it was black. But this is a widely-misunderstood quote. Ford provided models in many different colours. Instead, his quote was more a jest towards his salespeople, who were pushing for more […]

Introducing Salesforce Financial Services Cloud

By Riaan Bekker, Solutions Specialist of Risk Management and Insurance Systems at thryve Some introductions are never too late. Though it has been four years since Salesforce launched Salesforce Financial Service Cloud, this service continues to be a game-changer. If anything, it’s become even better, including features that appeal to different segments of the financial […]

Claims management across a Conglomerate: thryve Customer Story

claims management conglomerate

  Conglomerates are power business vehicles, delivering change and diversity that can materially improve the economies of entire nations, regions and even continents. One such conglomerate, an African giant, has been particularly successful across more than 15 sectors, with ambitions to expand those as well as into new ventures.  But to do so, it needed […]

Discover the power of risk-informed decision-making

  By Neer Rama, Force Solutions Product Manager at thryve Canada There is a bit of a furore in the risk-management world. Advisory firm Gartner has thrown a cat among the pigeons by creating a new category for integrated risk management (IRM), away from its governance, risk & compliance (GRC) category. This may seem like […]

Is Cloud CRM the future? The $48 billion says Yes

  Over three quarters of $48 billion spent annually for CRM applications goes to cloud-based SaaS CRMs, according to Gartner. SaaS CRMs are much more flexible without creating lockin – they can be customised risk-free to the processes and workflows of specific industries. The ability for SaaS CRMs to scale and operate on OPEX costs […]

COVER Magazine interviews thryve at African Insurance Exchange 2019

Cover interviews Riaan Bekker at AIE 2019

  COVER Magazine interviewed selected delegates from the African Insurance Exchange 2019 held in Sun City – watch what Riaan Bekker, thryve’s Force Solutions Manager, says about the African Insurance Exchange 2019 and what thryve will be talking to insurance professionals about.

Don’t shoehorn Insurance into generic CRMs

By Riaan Bekker, Force Solutions Manager at thryve   Insurance is an investment business, wrapped as a grudge purchase. Let’s be honest: if bad things didn’t happen, people wouldn’t need insurance. So it makes sense that a successful insurance business should treat their customers as investors who expect to see value when they need it […]