2020 started on quite a high. Global insurance premiums topped $5 trillion, according to Accenture1, and financial services could afford to worry more about technological disruption than market turmoil. But as has been the case countless times in human history, a plague arrived and upset everything. Last year will go down as one […]
By Riaan Bekker, Force Solutions Manager, thryve The impact of technology often comes up in conversations I have, usually about how it’s changing things. People fret about ideas such as digital disruption or being replaced by technological efficiency. Concerns like those are valid. Disintermediation is something that many service-based industries should be worried about. […]
Insurance is changing, whether practitioners accept this or not. It is simply the reality of an industry where many new participants are arriving, rising fast and bringing a big wake of change along with them. Those companies that cannot swim with this tide will, as Bob Dylan famously sang, sink like a stone. The […]
Customer Success, Insurance, Integrated Risk Management, Risk Management, Technology, Thought Leadership
Reducing administration and improving process awareness at RTT
thryve Customer Story RTT is one of South Africa’s top logistics companies, moving thousands of deliveries every day to satisfied customers both inside SA and beyond her borders. Part of these operations includes insuring cargo as well as processing claims related to such insurance. The challenge: Due to its international footprint as well […]
Blog, Insurance, Insurance, Insurance Broking, Platforms, Technology, Thought Leadership
Podcast: Platform’s Place In Modern Business
Tony van Niekerk of COVER talks tech with Riaan Bekker, Force Solutions Manager at Thryve, more specifically Platforms. In a recent article in COVER magazine, Riaan mentioned that platforms are perfect for the Insurance industry. To start the ball rolling Tony asked Riaan if he could encapsulate the term platforms.
Blog, Customer Relationship Management, Customer Relationship Management, Customer Success, Insurance, Insurance, Technology
COVER Magazine interviews thryve at African Insurance Exchange 2019
COVER Magazine interviewed selected delegates from the African Insurance Exchange 2019 held in Sun City – watch what Riaan Bekker, thryve’s Force Solutions Manager, says about the African Insurance Exchange 2019 and what thryve will be talking to insurance professionals about.
Customer Relationship Management, Insurance, Insurance Broking, Thought Leadership
Don’t shoehorn Insurance into generic CRMs
By Riaan Bekker, Force Solutions Manager at thryve Insurance is an investment business, wrapped as a grudge purchase. Let’s be honest: if bad things didn’t happen, people wouldn’t need insurance. So it makes sense that a successful insurance business should treat their customers as investors who expect to see value when they need it […]
If you catch a flight a decade from now, chances are very good that your trip will be flown by artificial intelligence. Even if there is a pilot, they’ll be aided by an AI assistant that monitors everything and reports problems if they occur, sometimes responding automatically.
Insurance, Insurance Broking, Technology, Thought Leadership
Modern business happens on digital platforms
Digital platforms are changing how companies use technology services and operate their business models