Bringing Ontario’s insurance back to the customer

By Neer Rama, Force Solutions Product Manager at thryve The arrival of Ontario’s Financial Services Regulatory Authority (FSRA) is a welcome change for the province’s beleaguered motorists. The FSRA has oversight over financial services in general. But there is a particular hope that it will address the ongoing problems of local vehicle insurance, a point […]

Know your customer, regardless of your business’ size

By Riaan Bekker, Force Solutions Manager, thryve Henry Ford once said that his customers could have any colour car they want, as long as it was black. But this is a widely-misunderstood quote. Ford provided models in many different colours. Instead, his quote was more a jest towards his salespeople, who were pushing for more […]

Introducing Salesforce Financial Services Cloud

By Riaan Bekker, Solutions Specialist of Risk Management and Insurance Systems at thryve Some introductions are never too late. Though it has been four years since Salesforce launched Salesforce Financial Service Cloud, this service continues to be a game-changer. If anything, it’s become even better, including features that appeal to different segments of the financial […]

Insurance in 2020: A personal touch will make the difference

By Riaan Bekker, Force Solutions Manager at thryve Personalisation is establishing itself as the cornerstone of modern insurance and insurtech. The trend has been building momentum for several years, and today it’s evident in the advertisements of numerous insurance products. Policyholders can reduce their costs through fitness trackers or monitoring their driving behaviour. Both are […]

Is Cloud CRM the future? The $48 billion says Yes

  Over three quarters of $48 billion spent annually for CRM applications goes to cloud-based SaaS CRMs, according to Gartner. SaaS CRMs are much more flexible without creating lockin – they can be customised risk-free to the processes and workflows of specific industries. The ability for SaaS CRMs to scale and operate on OPEX costs […]